Frequently Asked Questions
Everything you need to know about your Gym Gear experience.
What is the standard shipping time for gym equipment?
Most orders are processed within 24 hours. Domestic shipping typically takes 3-5 business days, while heavy equipment like power racks may take 7-10 business days via freight.
Do you offer a warranty on your weightlifting gear?
Yes, all our barbells and plates come with a 2-year manufacturer warranty against structural defects. Accessories like lifting straps and belts include a 1-year limited warranty.
Can I return an item if it doesn't fit my home gym space?
We offer a 30-day return policy on all unused equipment in its original packaging. Please note that return shipping costs for oversized items are the responsibility of the customer.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free financing options through Klarna and Affirm for larger purchases.
Is your equipment suitable for commercial gym use?
While many of our products are designed for home use, our 'Pro Series' line is fully certified for commercial environments, high-traffic studios, and CrossFit boxes.